Good To Know Guide

If you would like help choosing the perfect treatment or product for yourself or someone else, please do not hesitate to contact us.

If you have any allergies, skin sensitivities, on certain medications or are pregnant and would like more details about the ingredients that are within a treatment or product, please call us on 01242 518075 or send us an email to info@chapelspa.co.uk where we can advise you.

Gift Vouchers

With busy lives, we tend to make time for ourselves as our last priority. We get great feedback from our customers who say that receiving a gift voucher as a present allows them to ensure they book in ‘me time’ and is so much appreciated.

If you would like to purchase a voucher for a loved one to ensure they schedule in some well-earned pamper time, then we have several easy options below.

We offer two types of gift vouchers:

  • Monetary amount
  • For a certain treatment or package

Monetary Amount

It can be really hard to choose the perfect present for someone and you may feel more at ease just choosing an amount that you would like to spend and then the recipient can choose what they would like to purchase the vouchers on. They can choose from any of the treatments featured in the Chapel Spa brochure, Spa Packages and Passes, Use of the Gym, Beauty Products and Chapel Spa Membership’s.

Treatment or Package Gift Voucher

It can be more personal to select a certain treatment or package and for this to be displayed on the gift voucher. You may be lucky enough to have been given some hints from the recipient, however, if you need some advice prior to choosing, please do not hesitate to call us on 01242 518075 where we can help you select the perfect present.

To give you some peace of mind, if the recipient after receiving the gift, would like to change the treatment or package to something else, they can simply swap it to something of the same value. We honour the voucher as a value of money and not as a value of treatments or products as prices of treatments and products might vary.

Purchasing a Gift Voucher

There are several ways of purchasing vouchers:

Online @ www.chapelspa.co.uk

Phone 01242 518075

Picking it up in person

Delivering the Voucher

All of our Gift Vouchers are presented in a Gift Voucher Sleeve as standard and is enclosed with a Chapel Spa brochure. If you are short of time or just as a preference, we can send the gift voucher straight to the recipient. Whether you order it through the website or phone, you will have the option to detail the person’s name and a message to ensure they know who its from when it is received.

What We Provide

Provided: One towel & one robe per person. Shower gel, shampoo & conditioner. Hairdryers & hair straighteners.

Additional: Extra towels £1, extra robes £2, Chapel Spa branded slippers £2.00.

Bring with you: A bathing costume for spa use.

Arrival

To maximise your treatment time please ensure you arrive 15 minutes before your appointment.

Mobile Phones & Noise

To maintain a peaceful and relaxed atmosphere please ensure your mobile phone is switched off prior to your arrival.

Consultation Form

Some treatments may not be suitable for certain medical conditions, or if you are pregnant. To ensure that all our guests are offered the right care and treatments we will ask you to fill out a consultation form. Our staff will be happy to discuss any special needs or concerns you may have.

Cancellation

We require 48 hours notice for cancellations to avoid full charge for your booking. Group booking (more than three people) we require seven days notice.

Valuables

Digital lockers are provided at Chapel Spa in the changing rooms, but Chapel Spa is not responsible for your personal belongings.

Prepayment

Please note that we take full pre-payment for all our bookings.

Food

We provide lunches and dinner from The Story Teller Restaurant subject to their opening times. Afternoon tea can be provided and needs to be pre-booked.

Opening Times

Saturday  9am – 6pm

Sunday    10am – 6pm

Monday   9am – 6pm

Tuesday to Thursday 9am – 8pm

Friday      9am – 9pm
Bank holiday hours (See updates on website)

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