Chapel Spa Cheltenham


Ease away the stress of life…

COVID-19 Secure

              We are delighted to announce the re-opening of Chapel Spa Cheltenham from Wednesday 12th August, we can’t wait to see you again and welcome you back.

We have been working hard to re-open our doors and see our loyal clients again. Your safety and that of our team and the local community, is our absolute priority and we will ensure that safety measures in-line with government guidelines are in place at all times.

The safety of our clients and team here at Chapel Spa is paramount and as such, you may notice some changes when you next visit.

We want you to enjoy your time with us in as safe a way as possible therefore if you have any symptoms of COVID-19 (currently a new and continuous cough, high temperature or change or loss of taste and smell) please do not come to the Spa and simply contact us to rebook in no less than 14 days’ time. Click here for our updated Covid-19 Temporary T&Cs.

We have always held cleanliness and hygiene as sacred, but now more than ever, we want spa-goers to trust that we will put their safety and that of our employees, above all else on their return.

What we're doing about COVID:

We make a commitment that our spa will follow all the latest government advice as well as the following procedures.

  • Ensuring our cancellation policy and terms and conditions are available to you.
  • Welcoming you to the spa with a warm and professional (touch free) greeting, allowing plenty of time for you to complete your comprehensive consultation form.
  • All employees are fully trained and regularly updated with procedures in line with the latest government guidance and safety protocols.
  • Regular and thorough hand washing and sanitisation from our employees, always, especially before and after your treatment.
  • Adequate provision of hand sanitising facilities for all throughout the spa.
  • Use of personal protective equipment such as gloves, face coverings, aprons etc. where required.
  • Adherence to social distancing etiquettes in non-treatment spaces throughout your visit.
  • Safe, regular and thorough sanitisation of all treatment areas, facilities, surfaces and equipment.
  • Provisions of fresh, clean and appropriately laundered linens throughout your visit, including towels, robes, treatment linen etc.
  • The removal of shared items such as tester products, reading materials, soft furnishings etc.
  • Appropriate provision for the disposal of waste material throughout the spa.
  • Contactless payment is available where possible.
  • Employees will not be permitted to work in the spa if they, or anyone in their home present with any COVID-19 symptoms.


What you need to do:

  • If you or anyone in your home presents with any COVID-19 symptoms within 14 days of your booking, please follow UK government guidance and inform the spa.
  • Please arrive for your appointment/ booking 10/15 minutes prior to your allocated time.
  • If using spa facilities we request that you arrive in your swimwear and where possible travel home to shower, as showering should be avoided where possible in public areas.
  • Please be aware a face covering is required in all areas except poolside during your visit and a temperature check will be conducted on arrival.
  • Please only bring essential belongings with you to the spa.
  • Please ensure you are familiar with the spa cancellation policy and terms and conditions.
  • Please ensure you wash and sanitise your hands upon arrival at the spa and frequently throughout your visit
  • Ensure your consultation form is completed in full on arrival at the spa
  • Please ensure that you observe all social distancing measures that have been put in place by the spa
  • Please use the correct bins provided by the spa to appropriately dispose of waste material


We are looking forward to welcoming you soon

Chapel Spa Team